That has since been discontinued by Microsoft.
So it sounds like you have the local install media.
Office Professional Plus 2013)? I do have my product key. Running the setup.exe file generates the message "The file or directory corrupted and unreadable." Is there a place I can download it (Microsoft I've been afraid to uninstall and try to re-install because there's a read error on my Office installation CD.
If you cannot run an uninstall due to the error, let me know I and will walk you through how to locate the command line uninstall. If there are any dependency missing they will be replaced. You uninstall 2013 in this case and reinstall it. Normally I use Dependency Walker to locate the missing components and determine where to restore from but that is a bit too technical for the average consumer to undertake.
Made no change in my ability to load any of my Microsoft Office programs.Īny ideas how to get the repair options that should be there but aren't? Or anything else to try? My only option for them is "uninstall." Microsoft Visual C++ 2013 Redistributables does let me try to repair, but running the repair and restarting the computer have Microsoft Visual C++ 2008 (and 2010) Redistributables also do not give me a "repair" option. Error status 0xc000012f." (for that file and for two others which do exist in the appropriate directory) Is either not designed to run on Windows or it contains an error. There is only "uninstall" or "modify." Choosing "modify" is what got me the message "C:Program Files\Microsoft Office 15\ClientX64\c2rui.dll However, control panel does not give me a "repair" option. Trying to repair Office is one of the first troubleshooting steps I attempted. And it has the same date and file size as the file of the same name on another computer that is running Office 2013 programs with no problems. Yes, the file c2rui.dll does exist in the location you specified. Otherwise, if the repair does not fix, then run a repair of the various flavors of the Microsoft C++ Redistributables installed on your system (also can be done from Control Panel > Uninstall a program).
In this case, you should do an Online repair (full) as this will also automatically update Office to current channel. When repairing Office, you may have two options. If it missing, a repair of Office would be in order (Control Panel > Uninstall a program).
In all likely hood, it should be, however the 0xc0000142 code means while loading that component it could not be read. I'll be happy to help you out today.Ĭan you verify c2rui.dll exists in the path C:Program Files\Microsoft\Office 15\ClientX64? Make sure the file extension is intact (.dll). My computer is a Dell XPS-18 All-in-One running Windows 10, using Office 2013. Why Microsoft would've installed that update to my computer this month.Īny suggestions on how to get rid of this particular update or replace it with one that won't cause my Office programs to malfunction? And when I research KB2538243, I can find it available to download in the Microsoft catalog, but it says there it was last updated on 5/30/17, so I can't see any reason That update does not appear when I look at the list of updates I could possibly uninstall. It seems likely that is the cause of the problem. It turns out that the day before the problem began, a security update for Microsoft Visual C++ 2008 service pack 1 redistributable package KB2538243 was supposedly successfully installed (on 6/21/20). Windows searches our database and automatically include these files during the update to allow you to run those programs that requires scripting." Error status 0xc000012f." Researching that error status led me to this information: "Error 0xc000012f means that you lack the Microsoft Visual C++ Redistributableįiles which are prerequisites of other programs such as Microsoft Office. Office 15\ClientX64\c2rui.dll is either not designed to run on Windows or it contains an error.
I get the error message ""The application was unable to start correctly (0xc0000142)." In trying to troubleshoot the problem, I got another error message, "C:Program Files\Microsoft Recently all my Microsoft Office programs started being unable to load. Security update for Microsoft Visual C++ 2008 service pack 1 redistributable package KB2538243 causing error in Office programs